Maintenance and repairs

Professional care for your NVG devices.

Are you having trouble with your device? Do you need to have your NVG checked? We have a seasoned technician with top-quality equipment who knows how to assemble, diagnose, or repair any NVG. We are not just retailers; we are NGS.

Contact Us First

Reach out to us via email, phone, or WhatsApp. We try to gather as much information about the issue as possible during this remote consultation. If the problem is clear right away, we will make a price quote immediately.

Diagnostics

If we cannot identify the issue remotely, send the device to our Topoľčany Showroom. We will perform a complete diagnostic for 100€. We will then contact you with the results and a final price quote for the repair.

Repair & Bonus

If you accept the price quote, the 100€ diagnostic fee is waived (free). The device undergoes full cleaning and nitrogen purging. The replacement of all O-rings and seals is completely free as a gift from NGS.

Testing & Protocol

Before shipping, we rigorously test the device and verify the repair. We issue a service protocol. If your device was bought from NGS, the records are also written directly into your NGS Service Book.

Note on Purging: Devices that are not regularly purged cannot be considered 100% reliable. That is why every device purchased from NGS automatically includes 1 purging for free!

Basic maintenance like cleaning and purging + basic repairs will not ruin your wallet. We take up to 100€ per real service hour + our lowest price for materials. We are here to help, not to scam you.

IN ACTION